MSP

 

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to get you where you want to go



What is an MSP?


In a nutshell, managed IT services are the practice of outsourcing IT support. Rather than investing in in-house IT personnel, infrastructure, and technology, you pay a managed service provider (MSP) to come in and do the dirty work for you. What’s not to love?

The evolution of MSPs began in the early 90s with the emergence of application service providers (ASPs), which offered a level of service for remote application hosting. ASPs helped pave the way for cloud computing and companies that would provide remote support for customers' IT infrastructure. MSPs initially focused on the remote monitoring and management (RMM) of servers and networks. Over time, they have expanded the scope of their services as a way to differentiate themselves from other providers.


What is an MSP?

In a nutshell, managed IT services are the practice of outsourcing IT support. Rather than investing in in-house IT personnel, infrastructure, and technology, you pay a managed service provider (MSP) to come in and do the dirty work for you. What’s not to love?

The evolution of MSPs began in the early 90s with the emergence of application service providers (ASPs), which offered a level of service for remote application hosting. ASPs helped pave the way for cloud computing and companies that would provide remote support for customers' IT infrastructure. MSPs initially focused on the remote monitoring and management (RMM) of servers and networks. Over time, they have expanded the scope of their services as a way to differentiate themselves from other providers.

Today, the terms cloud service provider and managed service provider are sometimes used synonymously when the provider's service is supported by a service-level agreement (SLA) and is delivered over the internet.

IT systems and technology play a pivotal role in keeping your business running optimally. Oversights lead to costly downtime but managed IT service providers catch technology problems before they impact your business. Outsourcing your technology and support needs frees your management team and personnel to focus on business concerns rather than time-consuming, ever-changing technology that few are qualified to handle.

Today, the terms cloud service provider and managed service provider are sometimes used synonymously when the provider's service is supported by a service-level agreement (SLA) and is delivered over the internet.

IT systems and technology play a pivotal role in keeping your business running optimally. Oversights lead to costly downtime but managed IT service providers catch technology problems before they impact your business. Outsourcing your technology and support needs frees your management team and personnel to focus on business concerns rather than time-consuming, ever-changing technology that few are qualified to handle.

What do I need?

When hiring IT, knowing what you need is half the battle. That’s why we work together with you via an initial consultation to determine exactly what services your company needs to perform at its best. Overloaded servers may show up to you as slow internet. Unsecured firewalls may look like annoying pop-ups but may be doing more damage under the surface. This is where we can help. We’ll take a deep dive into what your business looks like from the inside out and identify the issues you may not even be aware of and help you solve them before they cause more potential harm.

Managed IT services will increase your operational efficiency by up to 65%. It can reduce internal IT costs by as much as 45% as well. But how do you know what services your company needs? Here is a checklist of questions to ask yourself that may help.


1. When was the last time you purchased IT equipment? (Is any of it more than five years old?)
2. Ask your staff what technology is working and not working?
3. How secure is your system and what cyber security are you currently using?
4. Where does your team connect with customers and clients?
5. What technology trends have you seen that you’d like to explore?
6. Create an inventory of what you’re using and provide a percentage of how much of your business's technology use is done on each. (I.E. Ecommerce, laptops, printers, internet, fax machines, etc.)
7. Where is your business now technologically and where would you like to go?
8. What type of investment can you make in the short and long term?
9. What type of communication are you looking for from your service provider?

Once you have gone through these with your team, it’s time to chat with us. We’ll go over each step and make sure your business is protected and your team is supported while we help you get from where you are now to where you want to go.

Soon you’ll be working with a team of our virtual technology officers helping you to make technology decisions like a pro and protecting you from potential threats and attacks before they become a problem. Despite all of these critical questions, the most important thing to keep in mind is working alongside a company you can trust and effectively communicate with-and Coast2Coast MSP aims to do just that. We want to partner with you and grow together.

Once you have gone through these with your team, it’s time to chat with us. We’ll go over each step and make sure your business is protected and your team is supported while we help you get from where you are now to where you want to go.

Soon you’ll be working with a team of our virtual technology officers helping you to make technology decisions like a pro and protecting you from potential threats and attacks before they become a problem. Despite all of these critical questions, the most important thing to keep in mind is working alongside a company you can trust and effectively communicate with-and Coast2Coast MSP aims to do just that. We want to partner with you and grow together.

 

Contact us

Every business owner wants to upgrade their technology, but not every business owner knows what that entails, or what services need the most attention. Before jumping into the deep end of cloud services, virtualization, and unified communications, let’s talk and find the right service plan for you.

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